4. Order management: After confirming the order, a message will be sent to both the customer and the service provider to provide them with the order number that will inform them with all the details about the order: list of the requested services, user information, details of the address, date and time and payment information. The team will send a notification reminder a day before the requested day to ensure that the customer is available, and they can delay it within 24 hours before the chosen time.
5. Our way to thank our customers: To make our customers satisfied and happy, serveME will allow customers to provide a feedback after being served by our service provider partners and it will appear for all the users. As serveME team, we will provide our customers with the option to schedule the needed services daily, weekly or monthly. hence, to ease the process and to save their time. After each order, a magnet with our logo and application name will be given to the customers by our partners instead of a business card. Moreover, discounted coupons will be available for our effective users.
6. Customer care centre: a 24/7 chat will be available to help users and to answer all their questions.